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Most returned items will be refunded or exchanged provided the goods are returned in a complete condition, unused and in their original packaging.

All appropriate labels and tags must be intact.

The item must be returned within 14 days of receipt.

If products are returns in a damaged state or opened we cannot accept them for refund.

Cosmetics and Pierced Jewellery Items cannot be returned due to current statutory Health and Hygiene Regulations.

In cases of return of a damaged or faulty item, photographic evidence must be provided.